The second-hand marketplace Members Express Frustration Over Sizing Changes
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has altered its measurement guidelines for women's and children's garments without notifying all users about the change.
Online Platforms Reaction
Countless users and merchants have taken to social media stating that platform listings now display an altered size classification versus the original listing because of the remapping.
The company said the revised method more closely matches comparable marketplaces.
It has advised users to examine their items and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size used to be a 12 but currently displays as UK 16-18.
User Experiences
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Necessary Adjustments
Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she stated.
Service Background
The app has more than 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices following member complaints.
